In today's technology-driven world, "innovation" has become a basic expectation.

IT leaders are tasked with making technical magic, improving customer experience, and boosting the bottom line -- yet often without any increase to the IT budget.

The initial cable on all new cases should contain a summary and cable body.

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Post attention is drawn to the urgent need to report disasters and emergencies.

Prompt, precise and accurate reporting is necessary to ensure the Department has the information required to respond to or advise the next of kin, and brief the Minister or media in high profile cases.

Reports should be succinct and include all relevant facts for casework management.

Speculation, generalisations or information in the nature of 'for your background only' should be avoided, as the Department may be legally obliged, when requested, to provide casework files or reports to individuals under FOI legislation.

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As the popularity of open source grows, it's important to remember that with growth comes complexity and that being involved in open source comes with the mindset that collaboration makes the world a better place.

It's not surprising that men and women value different things in the workplace, but employers aren't necessarily paying attention to the details.

How are organizations striking the balance between new initiatives and cost control?